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Queensland Corrective Services

  • 1,000 - 50,000 employees

About Queensland Corrective Services

  • Government & Public Service

The Queensland Corrective Services Story

QCS are committed to the critical role of community safety and crime prevention through the humane containment, supervision and rehabilitation of offenders. Our business has a complexity unmatched by many other areas of public administration. Challenges faced in the community—problematic substance use, poor mental health, physical ailments and social disadvantage—are experienced in a greater proportion in the correctional population. The sole purpose of our business is to ensure those who come into with the corrective system are less likely to return to crime. We embed evidence based practice in every facet of the business and improve the safety and security of our officers, prisoners, offenders and, most importantly, of all Queenslanders. To deliver corrective services to the highest standard, we must embrace every opportunity to meet opportunities head on and harness the best evidence-based practices to reduce crime.

Queensland Corrective Services manages more than 9,000 prisoners in correctional centres and 18,000 offenders subject to supervision in the community. More than 6000 corrective services officers deliver services across Queensland and are located in high and low security correctional centres, work camps, community corrections regional and district offices and reporting centres, and headquarters in the Brisbane CBD.

The Recruitment Process

There are various pathways to become a team member of Queensland Corrective Services.

Community Corrections

As a case manager within Community Corrections, you will:

  • supervise and manage offenders subject to community-based orders by undertaking direct interaction to ensure reporting and assessment requirements are met;
  • ensure offenders comply with the conditions of their supervision order in accordance with legislation and operational practice guidelines;
  • conduct drug testing of offenders and maintain accurate records;
  • identify risk and respond appropriately, working together with the Queensland Police Service and other government agencies to ensure a high standard of community safety;
  • compile offender case notes and intervention reports, and ensure the provision of accurate information to the courts, Parole Board Queensland, and other agencies; and
  • participate in the rehabilitation of offenders through their management and involvement in intervention and community service programs.

A mandatory requirement for case managers is the possession of a human services or behavioural science degree in fields such as criminology, law, justice, humanities, psychology, social sciences, social welfare, health, education, business, and Aboriginal and Torres Strait Islander studies.

Custodial Correctional Officer

QCS manages approximately 9,000 prisoners across some of the most modern and technologically advanced high, low and community custody facilities in the world, including:

  • eleven high security prisons;
  • six low security facilities; and
  • thirteen work camps.

QCS is also responsible for the management of the transport of prisoners, as well as the operation of the Princess Alexandra Hospital Secure Unit and the custodial management of the QEII Courts Complex. As a Custodial Correctional Officer (CCO), you will:

  • monitor and maintain the security of the correctional environment;
  • supervise prisoners on a daily basis;
  • participate in the reception, induction and discharge of prisoners in accordance with procedures;
  • write prisoner case notes and prepare reports;
  • interact with police, solicitors, contractors, as well as the general public; and
  • drive the rehabilitation of prisoners. 

Applicants are required to provide their most up to date CV and application letter when applying for opportunities with QCS.

Applicants may be contacted by phone to participate in phone interviews or face-to-face interviews. Interviews can be between 30 - 40 minutes in duration in front of a panel.

Only Custodial Officers will be required to participant in Assessment Centres once successful.

Remuneration & Career prospects

Renumeration varies depending on the role that you acquire:

Community Corrections:

  • Starting salary from $60,527.
  • Ongoing training and professional development opportunities.
  • Highly regarded superannuation scheme, leave loading and salary sacrificing opportunities.

Custodial Correctional Officer:

  • Starting salary from $48,000, plus shift allowances where applicable. Certain post-secondary qualifications may attract a higher commencement salary.
  • Ongoing training and development opportunities including a 10-week training course to acquire a Certificate III in Correctional Practice.
  • Additional professional development opportunities.
  • Highly regarded superannuation scheme, leave loading and salary sacrificing opportunities

Jobs & Opportunities

Locations With Jobs & Opportunities
  • Townsville, Mackay, Mount Isa, Doomadgee, Mornington Island, Aurukun, Weipa, Thursday Island, Mareeba, Cairns, Innisfail
Hiring candidates with qualifications in
Humanities, Arts & Social Sciences
Law, Legal Studies & Justice
Current Jobs & Opportunities

Graduate Job

Queensland Corrective Services is dedicated to keeping the community safe.

Graduate Job

Queensland Corrective Services is dedicated to keeping the community safe.