Reporting Analyst

Job Description

• Produce and deliver tracking and reporting for key KPI/SLA’s in the business
• Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
• Perform ad-hoc data analysis to support the business initiatives
• Create and maintain efficient and secure systems for recording data and producing relevant documentation
• Maintaining the daily relationship with the business intelligence supplier
• Seek opportunities to drive innovation and process improvement within the reporting spectrum

Qualifications:

• Strong proven ability to deliver high quality & accurate reports within demanding timescales
• Strong technical and numerical skills with advanced Excel skills
• Strong communication skills (both written and verbal) - Ability to clearly communicate complex quantitative analysis in actionable insights
• Detail-oriented and passionate for problem-solving
• Ability to work on own initiative or as part of a team
• Knowledge of data tools