Field Technician null

About TPG Telecom

TPG Telecom is home to some of Australia’s most-loved brands including Vodafone, TPG, iiNet, AAPT, Internode, Lebara, and Felix. They own and operate nationwide mobile and fixed networks connecting Australia for the better. TPG Telecom has the scale and financial strength to compete more effectively in the market – with a greater ability to invest and drive innovation, service, and product improvements to benefit all Australians.

To know more about TPG Telecom, watch this video:

Your role

The Field Technician will be involved in the installation, operation, maintenance (including investigation and repair of faults), and administration of all telecommunications equipment and fibre/copper wireline network installed in the company's national network.

Responsibilities

• Assessment, document analysis, troubleshooting, and reporting operations, maintenance (including investigation and repair of faults), and administration of all telecommunications equipment, customer services, and facilities
• Revisioning of customer service networks; performing commissioning and installations, decommissioning, change requests, auditing, and quality assurance
• Liaise with other telecommunications carriers, equipment suppliers’ technical assistance centres, and building managers
• Provide assistance and technical support to internal customers
• Attend after-hours and perform remote support work activities in Queensland and Northern Territory as required
• Participate in the on-call roster to provide 24x7 coverage of datacentre, network, and customer faults
• Identify improvement opportunities within the team, as well as ensure appropriate controls are in place to manage risks, including the protection of TPG Telecom’s systems and information

Training & development

TPG Telecom wants to empower you to own your career journey. Take control by choosing how you shape your growth and development with the resources in their Learning Hub, LinkedIn Learning, and Internal Development Programs & Initiatives, alongside the support of their Frontline and Corporate Capability Teams. Read more.

Benefits

TPG Telecom recognises and values the contribution of its employees and is proud to reward employees for their achievements, providing great employee benefits to suit your lifestyle.

Employees of TPG Telecom have access to a great selection of benefits, including flexible working, a tiered recognition program, paid parental leave, and subsidised internet and phone, plus other great discounts across health & fitness, insurance, and novated leasing. Read more.

Career progression

To truly reflect the spirit of TPG Telecom, they want to build a culture that is centred around helping you be your absolute best, recognising you for who you are, not just the job you perform. Grow your skillset with a personalised professional development program and study leave for pursuing a new qualification. Read more.

Work-life balance

TPG Telecom supports flexibility through its various leave benefits that enable its people to, for example, pursue study, take a career break, care for family members, start a family, give back to the community, or take an extended holiday. They also provide eligible employees with a Your Leave benefit, providing four days each year to help their people achieve a better work-life balance, focus on their well-being, and celebrate cultural or religious holidays. Read more.

Culture & vibe

TPG Telecom believes in embracing different backgrounds, experiences, and ideas. They know that diverse perspectives lead to better business outcomes. TPG Telecom aims to create an environment of equality where each of them feels supported and respected to be themselves at work, and is continuing to extend and enhance its long-standing focus on creating an inclusive workplace, where all of its people belong. Read more.

To know more, watch this video: 

About you

Here's what TPG Telecom is looking for in this role:

Knowledge and experience

• Certificate III in Telecommunications or similar
• High-level computer and Microsoft understanding
• Knowledge of configuring devices is preferred
• Strong communication skills with a professional and presentable attitude
• Full clean driver’s license 
• Open to recent graduates

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to TPG Telecom