Shell Companies in the Philippines
Operations Support Specialist (Nightshift)
Philippines
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 240,000 - 400,000 / Year
- Apply by 30 May 2022
Position description - Accountabilities
- Manual booking of all cargo movement types including marine, truck, rail and pipeline
- Monthly reconciliation of location and logistic system inventories
- The identification and booking of necessary inter-book and regrade records; the identification of the correct trading strategies to allocate records to
- The tracking of, accounting for and closure of all unclosed imbalances which lead to Prior Period Adjustments (PPAs)
- Proactive handling and resolution of all received queries and requests
- Proactive troubleshooting of errors which can prevent accurate booking and reconciliation:
- System errors
- System interface errors
- Cargo documentation and monthly statement errors
- Missing data
- Incorrect deal and nomination entry
- Work closely with interdependent groups such as Trading, Operations and Finance. Develop relationships with those teams and ensure that processes are working effectively and efficiently
- Generate key data reports for internal customers
- File transaction records in line with Group Records Management policies
- Maintain Operations manuals and other material in the Operations on-boarding website, together with desk leads.
- Participate in assigned LEAN or Continuous Improvement projects, building knowledge and experience of methodology and tools
- Routinely examine existing and new procedures. Seek process improvements and efficiency. Support ad-hoc projects assigned by Team Leader
- Maintain “first time right” mentality and behaviors.
- Assistance with audits when required.
- Collaborate with team members and stakeholders to share learnings and best practices
Experience and Qualifications Required
- Previous experience of working with US customers an advantage but not essential
- University degree and/or equivalent work experience.
- Close cooperation with many different stakeholders both internal and external (i.e. 3rd party depots, vendors, SBOs, Trading, Operations, Finance).
- Autonomous working manner and proactive problem resolution (incumbent is driver for troubleshooting)
- Evidenced ability to backfill for co-workers and taking on additional projects
- Evidenced ability to understand end to end processes and the impacts of those processes on the book of record
- Evidenced ability to react to customer requirements in a timely, effective manner
- Deliver constant good results and work accurately, also under time pressure
- Must be able to deal in a flexible way with competing priorities and be able to maximize value in a fast-paced environment.
- Evidence of an orientation towards learning and application of that learning to problem solving
- Knowledge of Endure is an advantage but not essential
- Working knowledge of LEAN or other CI tools will be highly considered
- Proficiency in Microsoft Excel
Hiring criteria
- No experience required
- Philippine Temporary Work Visa +more
- Business & Management +more
- Bachelor or higher
Reviews
I am quite satisfied with the work as it is equal parts challenging and manageable. However, I do would like to explore more opportunities
Workload - Coming from high level steer in Q2, workload has been heavier than before. Additional operational items required to present to different stakeholders, which limits/impacts time to do core role. Learning - Opportunity for a steep learning curve, especially for people from different industry and background. The role allows me to collaborate and learn from other individuals and develop my business acumen.
I am quite satisfied with the work as it is equal parts challenging and manageable. However, I do would like to explore more opportunities
About the employer
Shell Companies in the Philippines
4.4
50,000 - 100,000 employees
Mining, Oil & Gas
You can be a part of the future of energy. Shell’s purpose is to power progress together by providing more and cleaner energy solutions.
Pros and cons of working at Shell Companies in the Philippines
Pros
When I compare Shell Philippines with other local Philippine companies, I have to say that we are extremely lucky (and more so, having entered through the Shell Graduate Program). 1) I like how we are performance-driven, and not time-driven. I have friends who work for local PH companies and are compensated basis amount of time they are working (which will be extremely demotivating if one is not given any work/not doing anything supremely value- adding). Because we are performance-driven at Shell, I think we get a certain amount of flexibility as long as we produce the output required from us. 2) I love getting to work with people from all around the globe! I like hearing the different perspectives they can bring to the table, and which are always shared in a very respectful manner; in turn, this helps me broaden the way I think and look at things. Local PH companies tend to have a homogenous way of looking at things. 3) Our amazing development plan and development conversations; leaders who are invested in your growth and partner with you to identify the best way forward for your career. I've had conversations with friends from local PH companies, and they are certainly not given the same opportunities we are; it sometimes takes them ages to move from one role to another within the same company, which usually results in their moving from one company to another. 4) Clarity in goal setting and expectations. I've realized that we are quite lucky in this space, too; some friends of mine do not even have this luxury (in their respective local PH companies). This makes performance rating quite challenging when the year comes to an end. 5) Benefits! My friends in local PH companies are not given as many leaves as we are given and are certainly not compensated as well as we are. Kudos to our Policy and Benefits team for rigorously ensuring that we are at par with our competitors and adjusting as needed!
Shell, for me, is a learning haven! From hands-on experience to formal programs, I'm constantly expanding my skills. Shell gears me up with transferable skills, giving my career a flexibility boost.
There is lots of opportunity for growth and development.
The focus on people's health and safety is very evident, and the community is very welcoming to newcomers. Employees are encouraged to drive their own career development, and the company provides various opportunities for learning and growth.
1. Comprehensive benefits (vs. local companies) Flexible for employees to explore different roles & businesses
Cons
Decision-making can sometimes be bureaucratic and take a lot of time, mostly because one has to consult numerous parties for their views and sign-off.
The bureaucracy can be a bit much. I get it—it's a massive ship to steer, and they're serious about protecting the brand and its people.
Complex processes.
There is still an existing negative perception of oil and gas companies globally.
Employee must take it into his own hands to find learning opportunities either by learning by doing or seeking mentorship.