2022 Summer Information Technology Intern null

Job Description

This program is designed to provide exposure to the technology industry for students who are historically underrepresented in this field.

Current students majoring in information systems, information technology, applied networking, system administration, and other majors with applicable experience are encouraged to apply.

Minimum Qualifications:

• Currently pursuing a Bachelor’s degree in Information Technology or related technical field.
• Currently in your penultimate year of study.

Preferred Qualifications:

• Experience in troubleshooting applications in one or more of the following networked environments: Linux, macOS, and/or Windows.
• Understanding of LAN/WAN environments.
• Ability to configure, upgrade, and relocate PC hardware, software, and print devices.

About the Job

Technical support for a technology company is a big task. As a member of our Information Technology team, you'll be the go-to person for Googlers' computer hardware and software needs, providing user support for all of Google's internal tools and technologies. You'll troubleshoot, respond to inquiries, and find solutions to technical challenges. Beyond the day-to-day, you'll improve the user experience for Googlers by contributing to longer-term projects and documentation efforts.

You'll problem-solve with multiple operating systems and a range of devices (e.g., desktops/laptops, phone systems, video conferencing, various wireless devices, etc.). Additionally, you'll occasionally partner with various teams including Security, Networking, and Infrastructure. You will effectively support the IT needs of global offices of all sizes and of Googlers with varying technical backgrounds.

Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.

Responsibilities

• Complete technical projects with a team of Googlers and other peers.
• Attend training sessions to build your professional skills.
• Provide support for desktops/laptops, and user access to corporate network and applications, both on the network as well as through remote VPN access.
• Support services such as office phones, mobile devices, video conferencing, and remote access.
• Provide basic corporate network infrastructure and server support.